/ Mystery Shopping

Enriches the customer experience

The Mystery Shopper as a basis for strengthening retail strategies

We are experts in Mystery Shopping for checking product presence, interactions, arrangement of commercial commitments, treatment of negotiated preferences, preferences and situation of the competition.

The analysis and continuous improvement of the shopping experience underpin the foundation of the connection between brand and customer. That’s why our approach to Mystery Shopping goes beyond evaluating execution; We create valuable insights, identify opportunities, strengths and areas for improvement, enabling more effective strategies and building an exceptional customer experience.

Shall we talk?

Analysis Strategy Optimization Impact

We uncover the unnoticed to strengthen your brand, identifying areas for improvement, redefining marketing strategies, optimizing the customer experience, and maximizing impact at the point of sale.

Methodical and fluid implementation that sizes your study at any scale, standardizes data collection and results analysis, delegates planning and coordination of operational execution, and adapts the methodology according to the focus of interest.

Dimensiona Estandariza Delega
Adapta

Why have Staff Global Group as a Mystery Shopping company?

/ SPECIALIZED APPROACH IN RETAIL

Our specific retail expertise ensures accurate assessments tailored to each client's specific strategies.

/ INTEGRAL SOLUTIONS

We deploy complementary services to Mystery Shopping to be able to apply the improvements detected, such as Retail Training, Point of Sale Activations or personnel selection.

/ TERRITORIAL SCOPE

We evaluate the customer experience wherever you need anywhere in Spain and Portugal, either from a global approach or from a local analysis prism.

/ ANALYTICAL METHODOLOGY

We decipher the customer journey by establishing the relevant indicators to understand and improve the real customer experience.

/ EXCELLENCE GUARANTEED

Backed by Staff Global Group.

Do you want to know more advantages?

Are you looking to evaluate and improve your product presence and the competition?

We are experts in Mystery Shopping, we analyze interactions and commercial commitments to identify opportunities for improvement.

Find out how we can help you!

Shall we talk?

No soy cliente, busco empleo.

/ Mystery Shopping

The Mystery Shopper as a basis for strengthening retail strategies

Analysis Strategy Optimization Impact

Dimensiona Estandariza Delega
Adapta

Why have Staff Global Group as a Mystery Shopping company?

Other Retail Solutions We Offer

/ Point-Of-Sale Activation

/ Retail ETT

/ Headhunting Retail

/ Retail design & production

/ Merchandising

/ Retail Training

/ Retail audit

Are you looking to evaluate and improve your product presence and the competition?

Shall we talk?

/ Mystery Shopping

The Mystery Shopper as a basis for strengthening retail strategies

Analysis Strategy Optimization Impact

Dimensiona Estandariza DelegaAdapta

Why have Staff Global Group as a Mystery Shopping company?

Other Retail Solutions We Offer

/ Point-Of-Sale Activation

/ Retail ETT

/ Headhunting Retail

/ Retail design & production

/ Merchandising

/ Retail Training

/ Retail audit

Are you looking to evaluate and improve your product presence and the competition?

Shall we talk?

Dimensiona Estandariza Delega
Adapta