/ Tourist environments
Personnel services in tourist environments
We manage teams of auxiliary personnel for the main tourism service companies
We are a leading company in the management of teams of traveller service staff and we support companies and agencies in the tourism sector, selecting and coordinating key profiles aimed at achieving excellence in visitor service.
We know that customer satisfaction is based on receiving impeccable service that brings ease and comfort to their travel experience. That is why all our services, from customer service , check-in/out control, queue management, informants or guide for excursions to baggage handlers or room coordinators, are managed by specialists who apply the utmost rigour and dedication.
- Recepción, check in y check out.
- Queue management.
- Translation and multilingual support.
- Informants and group coordination.
- Excursion guides.
- Accompaniment in cultural visits and leisure.
Selection and coordination of key profiles in the customer experience
We comprehensively address the operational management of traveller services
- Baggage handling.
- Capacity management.
- Pre-arrival organization and passenger lists.
- Tourist and information office assistants.
- Coordination of premium lounges and VIP travellers.
- Special transfers and management of stops.
Why count on Staff Global Group for the organization of tourist services?
/ SERVICE SYNERGY
Thanks to the comprehensive services of Staff Global Group, we go beyond making personnel available. We can complete your travellers' experience with special and creative dynamisations, event organisation or travel retail management.
/ PROVEN TRACK RECORD
Thanks to the experience of our teams, we provide personnel services to leading companies in the travel sector such as intermediary agencies for shipping companies or port and airport managers, serving thousands of travellers, cruise passengers and visitors every year.
/ FULL COVERAGE
With a structure throughout the Iberian Peninsula and a database of more than 30,000 profiles, we have reach in all locations and can meet the demand for seasonalities with high tourist activity.
/ OWN UNIFORMS
Wide stock of uniforms to meet all the requirements of size and temporality. "Ad hoc" design and production for special needs.
/ EXCLUSIVE EQUIPMENT AND APPLIED TECHNOLOGY
We have a fully dedicated structure of managers, selection and administrative teams and a monitoring, control and reporting platform with which we ensure 24/7 coverage of all processes; document management; resolution of incidents, geolocation, access control, payroll and contracts, assignment of locations, scheduling and schedules.
/ EXCELLENCE GUARANTEED
Backed by Staff Global Group.