/ Mystery Shopping
Enriches the customer experience
The Mystery Shopper as a basis for strengthening retail strategies
We are experts in Mystery Shopping for checking product presence, interactions, arrangement of commercial commitments, treatment of negotiated preferences, preferences and situation of the competition.
The analysis and continuous improvement of the shopping experience underpin the foundation of the connection between brand and customer. That’s why our approach to Mystery Shopping goes beyond evaluating execution; We create valuable insights, identify opportunities, strengths and areas for improvement, enabling more effective strategies and building an exceptional customer experience.
Analysis Strategy Optimization Impact
We uncover the unnoticed to strengthen your brand, identifying areas for improvement, redefining marketing strategies, optimizing the customer experience, and maximizing impact at the point of sale.
Methodical and fluid implementation that sizes your study at any scale, standardizes data collection and results analysis, delegates planning and coordination of operational execution, and adapts the methodology according to the focus of interest.